Privacy policy
Last updated: September 3, 2024
Privacy policy.
This Privacy Policy explains how www.flensted-mobiles.com ("we", "us", "our") collects, uses, protects, and shares your personal information when you visit our website www.flensted-mobiles.com and use our services.
Data protection and cookie policy.
In connection with your purchase from Flensted Mobiler ApS, you have provided various details, including specifically: Name, Address, Email, Phone Number, and your payment information. All the above constitutes data that we use in connection with your purchase, as the information is necessary to fulfill our part of the transaction.
Processing of personal data – consent.
If you have checked the box "yes, I consent to be contacted via email with newsletters or offers", we will process your email address and details of your purchase with us until it is no longer relevant. Practically, this means until you inform us that you no longer wish to receive emails from us. You can withdraw your consent at any time. This can be done either by using the link at the bottom of our emails or by contacting us at info@flensted-mobiles.com, stating that you no longer wish to receive our newsletters and offers.
What are cookies?
A cookie is a small data file that is stored on your computer to recognize it during your next visit. We do not store any personal information in our cookies, and they cannot transmit viruses. Our website uses cookies for the following purposes:
- Technical functionalities so that your preferences are remembered
- To measure traffic and sales so we know how many people visit and shop on our website
- To improve the website and ensure full use of its services
- To perform analyses of offered items, services, etc.
How long are cookies stored?
The lifetime of cookies varies depending on the choices made by the individual provider. Some cookies disappear as soon as you close the browser, while others can exist for several years. Typically, most providers use cookies for their advertising, statistics, and content with a lifespan of 12 to 24 months. Note that the lifetime is extended with each visit, meaning the storage period for a cookie on your computer is, for example, 24 months from your last visit to the website.
How to delete cookies.
You can find guidance on deleting your cookies here: http://minecookies.org/cookiehandtering
How to avoid cookies being stored on your computer.
If you do not wish to receive cookies, you can block them, delete existing cookies from your hard drive, or receive a warning before a cookie is stored. If you click here http://minecookies.org/cookiehandtering, you will receive guidance on how to change your browser settings. You can always use the help function in your browser for more information on cookie settings. Typically, you do this by pressing "F1" on your PC and searching for "cookies".
What cookies are used for on our website.
We use cookies to make your visit to our website the best possible experience. The collected information is used to understand how you use our site so that we can continue to improve it and provide you with the optimal result. Additionally, we use third-party services that also store cookies for a range of purposes related to functionality, web analysis, marketing, and various social platforms. These third parties also store cookies on your computer on our behalf.
Google Analytics (Traffic Measurement).
We use cookies from Google Analytics to measure traffic on our website. Google Analytics uses cookies to generate statistics, but none of these contain personal information. You can opt out of cookies from Google Analytics here: http://tools.google.com/dlpage/gaoptout
Data protection policy.
We prioritize data security and confidentiality. Here you can read more about our data protection policy and the clear guidelines we have for handling personal data. Below, we explain how we use the personal information you provide when visiting our website and using the various services on our site.
Who is responsible for your personal data?
We are the data controllers for the processing of the personal data that you provide us. You can find our contact information here:
Flensted Mobiler ApS
Brovej 6
5464 Brenderup
CVR. 70637618
customer@flensted-art.com
What are your data used for, and what is the basis for our processing of them?
Our processing of personal data always has a legal basis. We use your personal data for the following purposes:
- Delivery of mobiles
- Communication with you in connection with the delivery of our services
- Individual marketing and targeting of customized offers and services relevant to you as a customer
When you visit flensted-art.com, we automatically collect information about you and your use of our website. This is done to optimize your experience as a user, the functionality of the website, and to allow us to perform targeted marketing, including retargeting through platforms such as Facebook and Google. This use may include surveys and analyses aimed at improving our products, user experience, services, and technologies as well as displaying content and advertisements tailored to your interests and hobbies. When you sign up for our newsletter, we collect information such as your name, email address, and shopping habits. This information is used solely on our website and is used for the personalization of news, tips, and inspiration. We send approximately 2 to 4 newsletters per month, and you can always unsubscribe by clicking the link at the bottom of the email or by emailing customerservice@flensted-art.com.
The legal basis for processing is found in Article 6 of the General Data Protection Regulation, specifically Section 1, Point (b) regarding the performance of a contract, Point (c) concerning mandatory legal obligations such as retention of transaction information under the Danish Bookkeeping Act, and Point (f) concerning the pursuit of legitimate interests, which means the continuous improvement of products, services, and shopping experiences as well as recording your preferences, etc., to target our discount campaigns and advertisements at you to improve your user experience. Additionally, we process your personal data under Article 6, Section 1, Point (a) of the General Data Protection Regulation when you have given your explicit consent, such as when reading our newsletters or as a customer in our webshop.
Provision of personal data may be necessary if we are to deliver products that you have purchased in our webshop. We cannot deliver our products unless you provide us with the necessary information.
Who do we share your personal data with?
Flensted Mobiles ApS uses data processors, including suppliers of software, web hosting, social and professional backups, security, and storage. For this reason, your personal data will be processed by third parties, instructed by Flensted Mobiler ApS. The data processors only process your personal data for the specific purposes for which the data was collected and based on the data processing agreements concluded between Flensted Mobiles ApS and the data processor. We require that all data processors treat your personal data confidentially and in accordance with applicable law.
We share your information with:
- Our IT service providers (data processors)
- Facebook and Google for online advertising purposes
- Public authorities, if required by applicable law
When do we transfer personal data to countries outside the EU/EEA?
Some of these data processors, such as Google Analytics from Google LLC and Facebook Inc., are based in the USA. The necessary safeguards for transferring information to the USA are ensured through the data processor’s certification under the EU-U.S. Privacy Shield in accordance with Article 45 of the General Data Protection Regulation.
How long do we keep your information?
According to the Danish Bookkeeping Act, we keep your information for a period of five (5) years from the end of the financial year to which the transaction relates.
Access, correction, or deletion of personal data.
You have the right to know what personal data about you is being processed by us. Additionally, you can object to the use of your data at any time. You can also object to the processing of your data for purposes of direct marketing. You can also withdraw your consent to the processing of your personal data. If your personal data being processed is incorrect, you have the right to have the information corrected or deleted. In certain cases, you also have the right to data portability, meaning that you receive your personal data in a structured format that is commonly used, and you also have the right to have this information transferred to another data controller. You can read more about your rights in the guide on data subjects' rights issued by the Danish Data Protection Agency, which can be found at www.datatilsynet.dk.
All inquiries regarding the right to access, objection, withdrawal of consent, request for correction, or deletion can be directed to customer@flensted-art.com. If you wish to complain about our processing of your personal data, you also have the option to file a complaint with the Danish Data Protection Agency. You can file a complaint with the Danish Data Protection Agency by following this link: https://www.datatilsynet.dk/borger/klage/saadan-klager-du.
If you wish to request access to the information registered about you, you can direct your inquiry to customerservice@flensted-art.com. If incorrect information is registered, or if you have other objections, please direct your inquiry to the above email address. You can request access to the information registered about you, and you can object to a registration in accordance with the provisions of the General Data Protection Regulation.